Northern Communications VIRTUAL RECEPTIONIST SERVICES
More than just an answering service!
First impressions are criticial! And they last a long time. That’s why a receptionist is more of a vital element to your business than you may realize. He/she is often the first person your customers deal with, making them the face of your company. Its well documented that the majority of first time business callers who reach voicemail instead of a human hang up. Who do they call next? Probably your competition. Let Northern Communications help!
Using our Virtual Receptionist Services (VRS) allows your business to become more efficient while reducing your overhead costs. By tapping in to our professional call takers, you can provide the same quality of customer response that companies with full time receptionists provide. Our agents will answer in your business name and handle a multitude of call situations, while always giving the impression that they are at your front desk. Providing outstanding quality of service, while reducing your costs, is the name of our game!
Our professional sales staff will help you define the best call strategy for your business. We operate 7 days a week, 24x7x365, so we can accommodate any time frame that you desire the VRS to operate. All of our virutal operators are well trained (CAM-X certified) and bilingual (French and English) service is always available. We can even translate to over 100 other languages! You don’t have to worry about vacations, sick leaves or maternity leaves. We look after that. But best of all, we will never miss a call, so you will capture all the opportunities that come your way!
All businesses talk about the importance of customer service. But this is one way you can show your customers you believe in it. A live voice catering to their needs says a lot! Let us help!
Call us at 800-461-3317 or 705-673-6888 and ask to speak to a sales rep.
We look forward to speaking with you!