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Northern
Networking Complete! One Local Number Will Get You Paged Whether You Are in Sudbury, North Bay, or Timmins If your managers, sales representatives, or service people travel around in Northeastern Ontario, you can now have their pager programmed to receive your page, no matter which city they are in. No longer do you have to tell people you are going to another city for the day and are therefore off pager and unreachable. Northern Communications provides the widest area regional coverage available. Our commitment to the paging industry in Northeastern Ontario will make certain we always offer the best! If you are interested in having your pager networked, please call or drop into your local Northern Communications office. With a separate number, your pager can work in the Toronto area if you require. Northern Communications offers the latest paging technology We can set you up with custom greetings and voice mail boxes on numeric pagers, PC -based paging software for alpha dispatch, direct dial alpha paging from any touch tone telephone, and many other features. If you have not recently reviewed your paging needs and current paging services, please feel free to give us a call. There might be a better or more cost effective way to handle your needs than you are currently using!
Congratulations Timmins! Our Timmins office has now successfully expanded their coverage into the Iroquois Falls area. The expansion in local coverage this creates in conjunction with the networking into Sudbury and North Bay dramatically increases the product offering to our existing client base. Looking good in Timmins!
Message Centre Supervisors
Gayle Pasanen
(Sudbury) 673-2955 John Whitehead General Manager 674-6454 SALES
Sudbury 674-6462
Clients Help Northern
Communications The Canadian Association of Message Exchanges (CAM-X) has once again honoured Northern Communications with its award of excellence for outstanding service. This award program is a way for us to objectively evaluate our performance against a strict set of predetermined service standards. At the beginning of the year we submit the names and numbers of 10 of our answering service clients to the awards committee. The committee hires people to make calls to these clients’ businesses at random times throughout the year. These calls are of course received by our answering service operators. All calls are recorded by the caller and turned into the committee to be judged. Remember that the operators do not know which accounts have been turned in for these test calls, nor are they aware during any of the calls that they are in fact a “fake” call for judging purposes. The recordings are used to score each call based on criteria such as: number of rings before the call is answered; tone and friendliness of the operator; did the operator read the message back to the caller for accuracy; did the operator close the call off properly by assuring the caller the message would be delivered ... Having scored over 80% on all calls, we were once again honoured with an award of excellence. This year we invited you, the clients to drop by for a wine & cheese to help us congratulate our operators. This is their award and we are very proud of them. You came out in force to meet the staff and share in the celebration of their award. On behalf of the owners, management, and the operators themselves, we thank you for your show of support. Special thanks has to go to the Timmins client base who came out in full force!
Paging All Cattle “Your Dinner is Ready” Here is an “udderly” ingenious idea. A Texas rancher has gone high tech and hooked up 40 of his cows with pagers. He has trained these cows to associate the beeping with eating. He did this by setting the pagers off and feeding them molasses treats. Now, when they get paged, they head back to the barn (where they usually eat) and the rest of the herd follows. His ranch has 7,800 acres, so not having to go out and round them up is a real benefit. It is not uncommon for them to be more than 3.5 kilometres away when they get paged for dinner!
NOBODY CAN MATCH OUR REGIONAL COVERAGE! |
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