CAM-X certified supervisor Sandra
has been with the company for
over 25 years!

 
 
 

More than just an answering service!

Great reference!
The Manitoulin-Sudbury DSSAB has had the opportunity to work with Northern Communications for the last 3.5 years...

Our system of scheduling if is quite diverse and slightly out of the norm, but with dedicated call takers assigned to our account, issues have been kept to a minimum...

I would encourage anyone who is interested in divesting themselves from short notice scheduling to consider a process like the one we have established with Northern Communications... their managers have been more than accommodating and are quick to answer any concerns we may have...

M. MacIsaac - EMS Operations Manager
Manitoulin-Sudbury DSSAB

 

Northern Communications AFTER HOURS Call-Out SERVICES

More than just an answering service!

In today's 24 x 7 business environment, its often necessary for businesses to have workers available on an on-call basis. Sometimes this happens during regular work hours but often it requires staff to be available after hours and on weekends.  So who answers the telephone during these time periods? Who decides who should be called out and then does the dispatching?  Who makes sure that any union or company rules with regard to order of call out etc. are followed?  Who logs every call to make sure that it can be reviewed if necessary? 

Northern Communications can do all of the above on your behalf. We will dispatch your calls according to your preferences.  We can dispatch your personnel via pager, text message, cell phone, fax, email and/or any combination of these methods.  We can follow a specific script and/or a specific order of call out based on expertise, day of week, time of day etc.  Whatever is best for your organization. We want to help!. 

So when you ask yourself who you want fielding those after hours calls, please consider Northern Communications. We would be proud to work with you.

Please call us at 800-461-3317 or 705-673-6888 and ask to speak to a sales rep.
We look forward to speaking with you!

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